Free updates for life. All our bikes come with a free lifetime firmware update. This means that all our customers benefit from the latest features enabled by their hardware. Our designs are also as scalable as possible to allow new modules to be added over time. A product that you love should be around for a long time.

Bicycle batteries are usually made up of cells that are soldered together. In the event of a failure in one cell or a group of cells, this makes it impossible to replace the defective elements. Manufacturers throw away the entire pack and replace it with a new one. Thanks to the patented CellSwap technology, the batteries are dismantled and only the defective cells are replaced. An economical and ecological system. Our batteries come with a three-year warranty, and 5-year warranties is available as an option.

Every cell in the battery is constantly monitored. At the slightest sign of failure, we analyse the signal and compare it to the millions of data points we continuously collect on our cells. If a problem is detected, the user is notified before the failure occurs. We then provide them with a replacement battery while they wait for theirs to be repaired.

We make every effort to source as many parts and materials as possible in Europe, in order to reduce the carbon footprint of the construction of our bikes. We are the manufacturer with the most European sourced components on the market.

All our products are designed with quality materials and the strongest possible assemblies. This is the best way to make them last over time. If a problem should arise, the Motosacoche Type-A can easily be repaired locally. This makes us the only manufacturer to offer an engine that can be easily repaired, while our competitors send theirs back around the world, or destroy them because repairs are deemed too complex and/or too expensive.

We service and repair your vehicle to order, directly at your home or workplace.